Privacy Policy

1. Introduction

Welcome to Garnish ("we," "our," "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI essay humanization service ("the Service"). By using the Service, you agree to the practices described below.

2. Information We Collect

We may collect the following types of information:

• Account Information: When you create an account, we collect your email address and any other information you choose to provide.
• User Content: Essays, text, and other content you submit for humanization. This content is processed solely to provide the Service and is not used for model training unless you have explicitly consented.
• Usage Data: Information about how you interact with the Service, such as processing parameters, features used, and timestamps.
• Payment Information: If you purchase a paid plan, your payment details are processed securely by our third-party payment processors (e.g., Stripe). We do not store your full payment information.
• Technical Data: We may receive technical information when you visit our website, including your IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use essential cookies to enable core website functionality and analytics cookies to understand how users interact with the Service. You can control cookie preferences through your browser settings or our cookie consent banner.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process your requests and transactions
• Improve, personalize, and expand the Service
• Communicate with you about your account, updates, or support
• Prevent fraudulent or prohibited use of the Service
• Comply with legal obligations

4. AI Processing and Third-Party Services

To provide the humanization service, your submitted content is processed using third-party AI services (including DeepSeek) and detection tools (including GPTZero and ZeroGPT), each of which have their own privacy policies.

We do not sell or share your submitted content with third parties for marketing purposes.

Your content may be processed on servers located outside your country of residence. We ensure appropriate safeguards are in place for such transfers.

5. Data Retention and Deletion

• We retain your account information for as long as your account is active.
• Humanized content is stored only for service delivery purposes and is automatically deleted after 90 days, unless you request earlier deletion.
• You have the right to delete your content or your entire account at any time. To do so, please contact us at support@trygarnish.ai.
• We may retain anonymized, aggregated data for service improvement purposes that can no longer identify you.

6. Information Sharing

We do not sell your personal information. We may share information in the following limited circumstances:

• Third-Party Service Providers: Such as cloud hosting, AI processing, payment processing, and analytics providers, to help us operate the platform.
• Legal Requirements: When required by law or to protect the rights and safety of our platform and our users.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to withdraw consent at any time (where processing is based on consent)
• The right to data portability
• The right to object to certain processing activities
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at support@trygarnish.ai.

8. Cookies and Do Not Track

We use essential cookies to enable core website functionality. We may also use analytics tools (such as Cloudflare Web Analytics) to understand how users interact with the Service.

You can manage your cookie preferences through your browser settings or our cookie consent banner.

We currently do not respond to "Do Not Track" (DNT) signals from browsers, as no standardized DNT compliance framework has been adopted.

9. Data Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at support@trygarnish.ai, and we will delete such information.

11. International Data Transfers

Your data may be processed in countries outside your country of residence, including the United States, where our service providers (including cloud hosting, AI processing, and detection services) are located. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the Service after the changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@trygarnish.ai